Privacy Policy

1. Who We Are

Alamo Residential LLC ("Alamo Residential," "we," "us," or "our") operates the website alamoresidential.com. We are a real estate investment company based in San Antonio, Texas. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website or submit a form requesting a cash offer or investor information.

Questions? Contact us at [email protected] or call (210) 630-3392.

2. Information We Collect

We collect information you voluntarily provide through our website forms, including:

• Full name
• Email address
• Phone number
• Property address
• Property details (type, condition, reason for selling)
• Investment interest and capital amount (for investor inquiries)

We also automatically collect certain technical information when you visit our site, including IP address, browser type, pages visited, and time spent on pages — primarily through Google Analytics (see Section 5).

3. How We Use Your Information

We use the information you provide to:

• Contact you regarding a cash offer on your property
• Respond to investor inquiries and share relevant deal information
• Send follow-up communications related to your inquiry
• Improve our website and services
• Comply with applicable laws and regulations

We do not use your information for automated decision-making or profiling.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: We use Resend to deliver transactional emails. Your information may pass through their systems solely for that purpose.
• Legal requirements: We may disclose information if required by law, court order, or governmental authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as how often users visit, what pages they visit, and what other sites they used prior to visiting. We use this information solely to improve our website.

Google Analytics collects only the IP address assigned to you on the date you visit, rather than your name or other identifying information. We do not combine the information collected through Google Analytics with personally identifiable information.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Cookies

Our website uses cookies — small text files stored on your device — for the following purposes:

• Analytics: Google Analytics uses cookies to distinguish users and track sessions.
• Functionality: We use a session cookie for our password-protected admin area. This cookie is not set for general site visitors.

You can control cookies through your browser settings. Disabling cookies may affect some functionality of the site.

7. Data Retention

We retain the information you submit through our forms for as long as necessary to fulfill the purpose for which it was collected — typically the duration of our business relationship with you — or as required by law. You may request deletion of your data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9. Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Our website is served over HTTPS and hosted on Cloudflare's infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: